In the past, software such as Visio and other 2-D CAD systems have been used for process mapping. Other tools such as MS Power Point, Excel, and Project were also used.  However, a more common and accessible tool was still desired for process mapping.

Regardless of the type of software that was used, it was still a pain staking task to transfer the information onto the computer to create the process map. Process mapping typically took two days, which included gathering representatives from different departments, and developing the maps using sticky notes and poster paper. Recreating the process map on the computer depended greatly on the time availability of the facilitator.  Usually, several days are past before anyone sees an actual process map. As a result, a new process mapping tool has been developed to reduce the "cycle time" in creating process maps.

Online Process Mapping Engine

The current web-based process mapping engine was developed to allow a company to develop a process map with minimal effort.  A technique called "tagging" is proposed to gather the data and information required for process mapping.  The process mapping engine will then plot the data into a process map.

Online help is also available on how to use the process mapping engine and how to conduct the "tagging" exercise.